PROSPETTIVA RECRUITS NEW TECHNICAL CONSULTANT

Just days after launching the Prospettiva brand,  we’re delighted to announce the appointment of our newest SAP Business One Certified Technical Consultant, Campbell Hore.

Campbell joins us from Glasgow where he was previously supporting students studying Strathclyde University’s industry-savvy Electronic & Electrical Engineering degree. Campbell also has over 15 years IT experience and has a Master’s degree in Artificial Intelligence as well as a second Masters in Natural Language Processing at NAIST, Japan, where, for 2 years, he was also an administrator for the laboratory’s Linux servers.  Campbell has also worked at sites in the NHS, Social Work, Skills Development Scotland, schools and leading universities in the UK and Japan.

With over 7 years experience of living and working in Japan, Campbell speaks Japanese fluently, and adapts easily to new environments so we’re anticipating a very smooth transition as he joins the rest of the Prospettiva team.

Managing  Director, Tony Marturano, stated that Campbell’s appointment was part of Prospettiva’s drive to offer customers an improved experience. “It would be easy to think that simply adding somebody else to the helpdesk would equal a better user experience for our customers. But for us it was more than that, we wanted somebody with the right interpersonal traits as well as the skill set to support multiple products across our portfolio. Campbell brings all of these attributes and we’re thrilled to have him on board.”

Campbell will be driving development of web-based software at Prospettiva; supporting general software development; and, as a SAP Certified Application Associate for SAP Business One, he will join Jo, Tristan and the rest of the team both in technical support and implementation services.

Like the rest of the team here at Prospettiva, Campbell is very friendly and passionate about delivering excellent customer care, so be sure to say hello next time you call us.

Welcome to improved customer care. Welcome to Prospettiva!

If you have any questions regarding the content of this article or anything else, please don’t hesitate to call 0845 257 6001  or click here to send us a new message.

www.prospettiva.co.uk


CGA ENTERPRISE SOLUTIONS BECOMES PROSPETTIVA

After decades of implementing business software solutions, CGA Enterprise Solutions Ltd has evolved and has now become Prospettiva Ltd with a new streamlined portfolio which includes a series of cloud and hosting solutions aimed at start-up businesses  with a limited budget and established businesses looking to cut IT costs.

Managing Director and CEO, Tony Marturano and Technical Director, Tristan Hore, revealed the new brand on Saturday 30th June at an exclusive black tie gala attended by over 50 guests made up of family, friends and customers, some of whom have been CGA customers for nearly 20 years.

During a spectacular presentation featuring Hollywood trailer style imagery and music, Mr Marturano stated, “Our strategy is not to simply chase down new business but to look closer to home, by that I mean taking care of our existing customers.” He then went on to cite Prospettiva’s core values; Professionalism; at all times,  proficiency; being at the forefront of technological changes,  proactivity; with proactive maintenance health checks as standard across all new comprehensive maintenance plans, and  a focus on achieving 100% referenceability from its customers.

During his speech, Mr Marturano also paid tribute to former Managing Director, Paul Martin, and Technical Director, Andrew Brooker, saying that each in their own way had been an inspiration to him over the past 17 years.

Mr Martin stepped down as Managing Director of CGA Enterprise Solutions 6 months ago as part of a planned succession strategy initiated by him back in 2011.  Mr Martin, who attended Saturday night’s gala along with the former Technical Director, said “It’s fitting that CGA Enterprise Solutions should cease to exist just days before I assume my new  role at SAP UK.  I’m comforted by the fact that, with Tony, whom I consider to be a good friend, I’m leaving the business in capable hands. And I’m glad that, by working at SAP, I’ll be able to keep in regular contact with Tony and the team. ”

Prospettiva is a cloud enabled /paperless company and has been for the past 6 months.  “When we recommend a product, where possible, we want it to be because we’ve already tried and tested it,” said Mr Marturano.

With the launch of Prospettiva, it was necessary to change some contact details. Links have been published below and all business partners are asked to please update their records, effective immediately as trading under the new brand name commenced on the 1st July 2012.

CUSTOMERS, please click here.

SUPPLIERS, please click here.

If you have any questions  regarding the content of this post, please call Prospettiva on 0845 257 6001 or click here.

www.prospettiva.co.uk


JUST 3 WEEKS TO GO TO CGA’S EVOLUTION!

CGA Enterprise Solutions is evolving in just 3 weeks!

After nearly 3 decades of implementing and maintaining business software solutions for hundreds of customers, CGA Enterprise Solutions is evolving with a new look and brand name.

This momentous occasion will be celebrated at a special black tie gala scheduled to take place on the 30th June 2012 at which new Managing Director, Tony Marturano, and Technical Director, Tristan Hore, will be joined by family, friends and a selection VIPs to unveil the new brand.

The evening will feature entertainment, some surprises and, of course, a special presentation by the new owners who acquired the company in January 2012 as part of a planned succession agreement with former Managing Director, Paul Martin.

“I’ve worked for CGA Enterprise Solutions for nearly two decades and the simple fact that I’ve been here this long is testament to what a great company it is. However, much has changed over the years, like many companies, we’ve evolved. At the heart of what we do is to consult and understand our customer’s business so we can better advise and recommend solutions to streamline operations, reduce overheads and, most importantly, give them a comprehensive view over their organisation, enabling them to offer a better service to their customers and ultimately stay ahead of their competitors. Well, guess what, we’re a business too and I don’t think there’s ever been a better time to turn the spotlight on ourselves. This rebrand not only reflects our introspection but also our evolution as a leading business, and now, cloud solutions specialists. Many companies are still navigating those proverbial choppy economic waters, but we’re in this together, and I’m really proud of the fact and honoured that, as a company, we’re able to help our customers make a difference to their business. Our new brand will reflect this,” said Managing Director, Tony Marturano.

CGA Enterprise Solutions will trade under its new brand name from the 1st July 2012. It’s new portfolio will include  a range of cloud solutions that will enable start-up businesses to implement  a fully comprehensive IT infrastructure at just the fraction of the cost of current on premise solutions whilst enabling establishing businesses to shave thousands off their annual IT costs.

To find out more about CGA Enterprise Solutions’ evolution, its new focus on customer care or any of the subjects mentioned in this post, please contact the customer care team on 0845 257 6001 or click here.

www.cga.co.uk

 


CGA’s NEW MANAGING DIRECTOR /CEO APPOINTED

Dear Customer,

CGA ENTERPRISE SOLUTIONS HAS APPOINTED A NEW MANAGING DIRECTOR

I am delighted to be writing to you personally to announce my appointment as new Managing Director of CGA Enterprise Solutions Ltd.

After twenty five years of leading the company, the founders, Paul Martin and Andy Brooker have decided to have a change of pace. I’m humbled by the fact that, after over a decade in my role overseeing the company’s operations as well as some of its most exciting projects, the founders of CGA Enterprise Solutions believed me to be a natural successor to Paul Martin who, along with Andrew Brooker, has stepped down as a member of CGA’s board.  Andrew will be succeeded as Technical Director by my most esteemed colleague and now business partner, Tristan Hore.

Tristan has immense technical experience, gleaned from over a decade of working in this industry, and has put this to good use over the past few years serving as CGA Enterprise Solution’s Senior Technical Consultant.  Tristan’s focus going forward will be to oversee the technical aspects of our implementations as well as work with me to develop our product portfolio and bring both business software, mobile and cloud solutions that are not only relevant to you but are innovative, intuitive, and cost effective.

Paul Martin and Andy Brooker will continue to work with CGA Enterprise Solutions; Paul as our Senior Business Analyst, enabling new prospects and existing customers realise their true business potential by offering real world and insightful advice, whilst Andy will continue to work with our alliance partners to spear head innovative, practical product development.

It’s a very exciting time for all of us at CGA Enterprise Solutions as, finally, after many years of enabling our customers to streamline and improve their operations, we now have good cause to turn this knowledge on ourselves with the view to bringing you the best possible service available in our industry, and with your support and feedback there’s no doubt we’ll succeed.

In 2011 we boasted excellent customer retention but we’re not getting complacent. You will have noticed that we’ve already refined the way we work by changing premises, by virtualising our operations and introducing cloud based technology which not only facilitates the effective sharing of internal information but also how we communicate with our business partners, this will result in a faster and much more efficient service to you, our loyal customer. But that’s not all, 2012 is packed with a raft of additional improvements, including the imminent launch of a brand new website with social media integration so we can keep you better informed not only about the latest news, products and services but, most importantly, bulletins that are relevant to you and the products that we maintain for you.  We’ve also noticed that over 65% of our customers prefer to log queries with our helpdesk via email. We’re already looking at increasing our support for this preference and introducing tools that will make it even easier for you to get the help you need via a medium that suits you, but more on this later.

There isn’t much else for me to say other than to reassure you that you’re in safe hands. CGA Enterprise Solutions has been trading for many years and at its heart are a group of extremely talented, enthusiastic and experienced individuals with combined industry expertise spanning several decades. My own personal long term strategy is to grow this team but we’re taking things one step at a time. Until then, everybody at CGA Enterprise Solutions has one collective aim; to ensure that, as a customer, you never feel that your loyalty is misplaced.

Thank you most sincerely for your support over the years, rest assured that in my new role as Managing Director, I shall work tirelessly to retain this for many more.

If you have any questions about this letter or indeed any of the improvements scheduled for 2012, feel free to contact Francesca, our new customer care representative, on 0845 2576001 or email customercare@cga.co.uk. Alternatively, contact me directly on the same number or email tony.marturano@cga.co.uk

Yours sincerely

Tony Marturano
MANAGING DIRECTOR
CGA Enterprise Solutions Ltd